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Downtown Improvement District

The Downtown Improvement District (DID) was originally ordained by Norfolk City Council on February 9, 1999, renewed in 2009, 2014, 2019, and most recently in 2026. As per the State enabling legislation, Special Services Districts provide property owners the ability to increase the tax assessment on their properties to pay for an enhanced level of service, above and beyond services offered at the municipal level. 

Under contract to the City of Norfolk, the Downtown Norfolk Council manages the 50-block district, providing services intended to improve the safety, cleanliness and vitality of Downtown Norfolk. The following services are a direct result of the DID: 

  • Ambassador Program
    • Public Service Ambassadors 
    • Clean Team Ambassadors
  • Marketing Initiatives
  • Business Development 
    • Market & Consumer Research

Included in most DID ordinances is what is often referred to as a “sunset clause,” or expiration date. It could be said that the expiration date is the ultimate accountability affecting a high level of efficiency and responsibility for ratepayers. The Downtown Norfolk Improvement District expires in 2036 with check points every 3 years.