Downtown Norfolk Job Opportunities

Everyone knows Downtown Norfolk is the best place to live, WORK and play. We’ve rounded up exciting job opportunities from Downtown businesses that are currently hiring. Downtown businesses are conveniently located and easily accessible by public transit, The Tide light rail, electric bikes, scooters and is very walkable and bikeable. Click here for detailed transportation information. 

Norfolk & Portsmouth Bar Association and the Norfolk Law Library / Executive Director and Law Librarian

The Norfolk & Portsmouth Bar Association and the Norfolk Law Library are seeking applicants for the position of Executive Director and Law Librarian. Applicants may be considered for the positions separately or combined. If considered for a combined responsibility role, the additional responsibilities will be reflected in the offered salary.
 
Please read the job descriptions here.
 
Both positions are open until filled and application review will begin immediately.
 
For the Law Library: Qualified candidates should submit a resume, cover letter, and three (3) professional references to staff@norfolklawlibrary.org  
 
For the Bar Association and for Combined Applications: Qualified candidates should submit a resume, cover letter, and three (3) professional references to contact@norfolkandportsmouthbar.org

How to Apply:

Please read the job descriptions here.
 
Both positions are open until filled and application review will begin immediately.
 
For the Law Library: Qualified candidates should submit a resume, cover letter, and three (3) professional references to staff@norfolklawlibrary.org  
 
For the Bar Association and for Combined Applications: Qualified candidates should submit a resume, cover letter, and three (3) professional references to contact@norfolkandportsmouthbar.org

Application Website: https://norfolkandportsmouthbar.org/Executive-Director-and-Law-Librarian-Applications

Town Center Cold Pressed / Crew Member

Town Center Cold Pressed is looking for part-time crew members. We are seeking energetic, outgoing, motivated self-starters that are interested in learning more about the food and beverage industry. Crew Members must be comfortable working independently and must be able to work well under pressure. Open availability is highly desired.

· Answer questions and about menu items, beverages, and take customer orders.

· Make recommendations by providing excellent customer service.

· Prepare or serve beverages, such as coffee, espresso drinks, blended coffees, juices, smuices, or teas according to recipes and specifications.

· Prepare Food items such as sandwiches, smoothie bowls, and oatmeal.

· Prep juice, and other batch recipes.

· Receive and process guest payments.

· Clean and sanitize work areas, utensils, and equipment.

· Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep facilities sanitary and clean.

· Balance receipts and payments in cash registers, and properly open and close drawer.

REQUIREMENTS:

· Previous food experience preferred!

· Reliable transportation a plus

· Basic understanding of operating kitchen equipment

· Proper communication skills

· Ability to work as part of a team

· Capacity to communicate effectively

· Time management skills

· Hard work ethic and integrity

· Ability to work in fast paced environment and work well under pressure.

· Must maintain a clean and sanitized environment to comply with all applicable health and safety codes

Salary Range: 10-13

How to Apply:

Fill out the online application with as much detail as possible, and the hiring manager will get in contact with you soon.

Application Email: info@tccp.cafe

Application Website: https://forms.gle/R6XEe7T5T9vky7jGA

Town Center Cold Pressed / Head Roaster

Job Summary:
Oversees Roasting production, fulfillment and distribution.

Activities & Responsibilities:
- Buys green coffee in a manner to maintain par levels and in consideration of cash flow restrictions w/ VP of Operations approval.
- Completes green coffee inventory weekly.
- Plans and executes weekly roasting to fulfill all orders to include but not limited to: wholesale partners, online sales, special events and the Roastery.
- Manages direct reports to include all cold brew prep, packaging and delivery staff.
- Roasts, packages and delivers all roasted coffee.
- Strictly adheres to all roasting machine maintenance schedules.
- Strictly follows all fire safety policies while operating the roaster.
- Trains and manages Cold Brew Prep Team and Packaging Team ensuring all cold brew and packaging is executed according to TCCP Roastery’s specification to include but not limited to: brewing, kegging, bagging, boxing, shipping and delivery of all products.
- Clean cold brew and roasting preparation equipment, work areas, and counters or tables.
- Maintain sanitation, health, and safety standards in work areas.
- Complete and review inventory checklist for supplies that need to be reordered.
- Clean, stock, and restock workstations and display cases.
- Plan work to ensure all deliveries/mailings are completed in the week started.
- Attend all scheduled employee meetings and offer suggestions for improvement.
- Fill-in for fellow employees where needed to ensure efficient operations.
- Organize roasting staff to run efficiently ensuring all fulfillment is met.
- Complete weekly/daily inventory.
- Complete monthly inventory of small wares.
- Order supplies and stock them on shelves.
- Contributions to TCCPR blog
- Train and educate Roastery and Cafe staff on current coffees and best brewing methods

Tools & Technology (examples in parentheses)
Co Commercial use:
- coffee roaster
- heat sealer
- 3 drop sink
- scales
- hot water tower
Domestic:
- cupping supplies
- barista spoons/whisks
- scoops
- bags

Minimum Qualifications
- Able to communicate effectively with managers and roastery personnel
- Able to reach, bend, stoop and frequently lift up to 60 pounds
- Able to work in a standing position for long periods of time (up to 9 hours)
- Previous 12 months of roasting experience

Salary Range: $15-$16/hr based on experience

How to Apply:

Please fill out the online application with as much detail as possible, and the hiring manager will get in contact with you soon.

Application Email: info@tccp.cafe

Application Website: https://forms.gle/BAACQyzw4VBUcrJX6

VA Goods / Store Clerk

Join our team of artists, entrepreneurs, and makers at the newest shop in Selden Market. As a store clerk, you work directly with the public educating them about the local brands and businesses we feature. You will also have an opportunity to earn sales commissions by recruiting new consignment vendors. Selden Market is located in downtown Norfolk, near the Main Hotel and Connected to Syd's Fish Pig Cafe. Help us represent the best and the brightest Virginia has to offer.

Salary Range: 12.50 per hour plus commission.

How to Apply:

Please email us at shopvagoods@gmail.com with your resume, with *Job Opportunity* in the subject line.

Application Email: shopvagoods@gmail.com

Downtown Marriott Waterside Hotel / Hotel Maintenance

POSITION: Engineer
DEPARTMENT: Maintenance
SUPERVISOR: Chief Engineer/Maintenance Supervisor
POSITION OVERVIEW: The Position involves high guest contact, providing service to every guest in a
professional, efficient and friendly manner. Responsible for maintaining the general condition of the
property with regards to all aspects of basic electrical, carpentry, plumbing, mechanical and painting
work. Complete maintenance work orders from all departments on a timely basis. Participate in the
preventative maintenance program for all building equipment and rooms. Complete other special
projects assigned periodically by the Chief Engineer
EDUCATION & EXPERIENCE:
• High School Graduate or General Education Degree (GED): or Work Equivalent
• Computer skills required. Familiarity with Microsoft Office preferred. Experience with hotel
systems is preferred
• Methods, and materials used in general building maintenance, carpentry, plumbing, building
and electrical units and HVAC. The use and repair of common tools and equipment used in
general maintenance. Maintenance and repair of facilities. Systems design and trouble-shooting.
• Minimum 2 year(s) experience as a commercial electrician or in other trade (plumbing, HVAC
etc.)
QUALIFICATIONS:
• Good understanding of the English language.
• Good communication skills both written and verbal.
• Exert physical effort in lifting/transporting at least 50 pounds.
• Push/pull carts and other equipment up to 250 pounds.
• Endure various physical movements throughout the work areas.
• Satisfactorily communicate with guests, management and co-workers to their understanding.
• Work environment – Engineering work shop, all areas of the hotel. Working on stepladders. Job
involves working under variable temperature conditions and noise levels, in indoor and outdoor
settings, and around fumes and/or odor hazards, dust and/or mite hazards, and chemicals.
• Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing
and have the ability to work a varied schedule that includes nights, weekends and holidays.
JOB RESPONSIBILTIES:
• Be in proper uniform, with nametag.
• Maintain positive guest relations at all times. Work to resolve guest complaints, ensuring
guest satisfaction.
• Communicate effectively with guests as well as team members
• Maintain knowledge of all hotel features/services, hours of operation, room rates, special
packages and promotions, daily house count and expected arrivals/departures
and scheduled daily group activities.
• Maintain complete knowledge of correct maintenance and use of equipment. Use
equipment only as intended.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Receive daily work assignments from Chief Engineer/Supervisor and review priorities and
special projects.
• Check work orders and night report for any problems. Make rounds checking these problem
areas and note any information needed or safety concerns in the hotel.
• Schedule work in accordance with preventive maintenance program in rooms, coordinating
with the Executive Housekeeper and Front Office.
• Assist electrician, carpenter, plumber and painter in all phases of repair work.
• Maintain the proper use, cleaning, maintenance and storage of all tools.
• Handle chemicals for designated uses/surfaces.
• Use all chemicals in accordance with OSHA regulations and hotel requirements.
• Ensure security of any assigned keys.
• Working knowledge of:
a) health codes
b) electrical codes
c) national/local fire codes
d) local mechanical codes
e) blue prints and wiring schematics
f) power and hand tools, meters, etc. as it relates to the technical trades
• Assists in handling emergencies in order to protect our guest and associates, and preserve
the building and its systems during the emergency. Must act as quickly and responsibly as
possible to return the building to its normal operating status.
• Responsible for knowing and abiding by all department, Commonwealth Lodging
Management and hotel policies and procedures. As well as the brand standards, policies and
procedures.
• This job description is not intended to provide a complete and comprehensive list of all job
duties, requirements and responsibilities. Instead, it is provided as a general overview of the
expectations for the position.

How to Apply:

Indeed.com
or
commonwealthlodging.com

Application Website: http://www.commonwealthlodging.com/careers

Downtown Marriott Waterside Hotel / Hotel Maintenance Supervisor

POSITION: Maintenance Supervisor
DEPARTMENT: Maintenance
SUPERVISOR: Chief Engineer/ Assistant General Manager/General Manager
POSITION OVERVIEW:
The Chief Engineer is responsible for all aspects of the Engineering department to include the proper
operation, maintenance and repair of all heating, ventilation, refrigeration and mechanical equipment.
He/she will develop, coordinate and monitor a rooms' maintenance program to ensure the safety and
comfort of all staff and guests. Supervise, train and manage all Engineering staff.
This industry functions seven (7) days a week, twenty-four (24) hours a day. Regular attendance in
accordance with company standards is essential for success in this position.
EDUCATION & EXPERIENCE:
• High School Graduate or General Education Degree (GED): or Work Equivalent
• Experience in advanced maintenance skills and aptitude plus advanced skills all aspects of
running an engineering department. Experience with modern building controls and
maintenance, or any combination of education and experience which provides the above skills,
knowledge and ability.
• Computer skills required. Familiarity with Microsoft Office preferred. Experience with hotel
systems such as MICROS is preferred
• Methods, and materials used in general building maintenance, carpentry, plumbing, building
and electrical units and HVAC. The use and repair of common tools and equipment used in
general maintenance. Maintenance and repair of major facilities. Systems design and troubleshooting. Journeyman skill level in the use of tools and equipment of the maintenance
profession.
QUALIFICATIONS:
• Good understanding of the English language.
• Good communication skills both written and verbal.
• Exert physical effort in lifting/transporting at least 50 pounds.
• Push/pull carts and other equipment up to 250 pounds.
• Endure various physical movements throughout the work areas.
• Satisfactorily communicate with guests, management and co-workers to their understanding.
• Work environment – Engineering work shop, all areas of the hotel. Working on stepladders. Job
involves working under variable temperature conditions and noise levels, in indoor and outdoor
settings, and around fumes and/or odor hazards, dust and/or mite hazards, and chemicals.
• Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing
and have the ability to work a varied schedule that includes nights, weekends and holidays.
RESPONSIBILITIES:
• Inspects and monitors buildings, equipment and grounds to determine maintenance and
preventive maintenance requirements.
• Develops work procedures and assigns personnel to give the best services and productivity.
• Prepares and submits cost estimates and repair options including, suggestions as to feasibility,
logical solution and actual needs of a departmental maintenance request.
• Confers with the appropriate personnel regarding maintenance budgeting, long range planning
and capital expenditures.
• Contacts contractors or craftsmen for bid proposals or estimates.
• Contacts vendors, suppliers and equipment technical support departments to insure best prices,
quality and warranties for purchases made.
• Receives approved work orders.
• Determines job priority and insures completion of required work in an acceptable and
professional manner.
• Requisitions materials, supplies, and equipment.
• Maintains control over storage and use.
• Supervises use of maintenance department space, equipment and materials.
• Keeps records of work accomplished, operating statistics, R&M costs, utilities and preventative
maintenance.
• Maintains a secure building as it pertains to lock and key control.
• Conducts fire safety training; oversees fire emergency until fire department arrives.
• Coordinates and conducts periodic fire drills.
• Conducts monthly fire and safety inspections along with representative of the Executive
Committee.
• Conducts regular walk through of the hotel looking for any repairs that are needed.
• Insures that all staff members are properly trained.
• Performs activities of workers supervised, when necessary.
• Insures that all preventive maintenance programs are followed and modified, as necessary.
• Insures that periodic tests are performed on Fire Alarm/Life Safety System.
• Insures that hotel is operating as efficiently as possible with regards to the energy and utilities
usage in the hotel and on the grounds.
• Maintain guest confidentiality at all times.
• Assists in handling emergencies in order to protect our guest and associates, and preserve the
building and its systems during the emergency. Must act as quickly and responsibly as possible
to return the building to its normal operating status.
• Responsible for knowing and abiding by all department, Commonwealth Lodging Management
and hotel policies and procedures. As well as the brand standards, policies and procedures.
• This job description is not intended to provide a complete and comprehensive list of all job duties,
requirements and responsibilities. Instead, it is provided as a general overview of the expectations for the position.

EEO/AA Employ

How to Apply:

Indeed.com
or
commonwealthlodging.com

Application Website: http://www.commonwealthlodging.com/careers

Downtown Marriott Waterside Hotel / Rooms Controller

POSITION: Rooms Controller
DEPARTMENT: Front Office
SUPERVISOR: Front Office Manager (ORFWS)

The Property Rooms Controller provides support, transient reservation and inventory management assistance to both Norfolk Waterside Marriott.

RESPONSBILITIES

• Maximize available transient guest room inventory for both properties. Including balancing of the PMS systems.
• Assign room according to guest request and preferences whenever possible.
• Pre-register designated guests and prepare key packets.
• Organize and coordinate check-in/pre-registration procedures for arriving groups.
• Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff.
• Confirm reservations and cancellations. Review out-of-order rooms daily.
• Ensure rates match market codes and document exceptions.
• Verify and adjust billing for guests.
• Maintain a working knowledge of the sales, front office, accounting areas. Have a thorough understanding of the operational areas, guest patterns, demand periods and seasons.
• Ensure all routing, share-withs, and incidental folios are set-up correctly.
• Set up/process all guest check-ins/check-outs.
• Activate room keys.
• Secure valid payment(s) via Sertifi portal.
• Identify any over-commitments.
• Perform duplicate reservation checks, block rooms.
• Run daily reports.
• Follow up with guests to ensure their requests or problems have been met to their satisfaction.
• Receive, record, and relay messages accurately, completely, and legibly
• Other duties as assigned.

Job Skills:
• Strong technical skills in Full-Service Property Management System (FSPMS) Empower Guest Experience (GXP) and good internet navigation skills.
• Excellent organizational skills, flexibility.
• Experience with hotel PMS systems and operational proficiency.
• Excellent interpersonal skills. Superior oral/written communication skills; ability to interact successfully with all levels.
• Excellent telephone etiquette.
• Knowledge of general office equipment (e.g., fax machine, copy machine, printers).
• Tact and good judgment and proven experience interacting with customers and hotel management.

 


QUALIFICATIONS:

• Minimum six months experience at a full-service Marriott branded property, ideally in Front Office or Reservations.
• High School Graduate or General Education Degree (GED): or Work Equivalent
• Previous guest/customer relations training preferred
• Good understanding of the English language.
• Good communication skills both written and verbal.
• Endure various physical movements throughout the work areas.
• Satisfactorily communicate with guests, management and co-workers to their understanding.
• Work environment – Guest Rooms, Guest and Service Corridors, Housekeeping Office. Job involves working under variable temperature conditions and noise levels, in indoor settings, and around fumes and/or odor hazards, dust and/or mite hazards, biohazards and chemicals.
• Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing and have the ability to work a varied schedule that includes nights, weekends and holidays.
• Must be able to reach above head and shoulder height to perform job duties.

How to Apply:

Indeed.com
commonwealthlodging.com

Application Website: http://www.commonwealthlodging.com

Marriott Norfolk Waterside / Assistant Chief Engineer

Hotel Assistant Maintenance Manager at the beautifully renovated Norfolk Marriott

The Assistant Chief Engineer reports to The Chief Engineer, and in the absence of the Chief Engineer, he/she will assume the administrative, financial, and operating aspects of the hotel as they relate to engineering. Proven ability to effectively manage a team and having courteous, respectful working relationships with staff and colleagues while maintaining a positive demeanor will also be key to this role. The position involves high guest contact, providing service to every guest in a professional, efficient and friendly manner.

QUALIFICATIONS:
At least 3 years of progressive facilities management experience in a hotel or a related field; or a 2-year college degree and 1 year of related management experience.

HVAC, electrical, plumbing, boiler operations, swimming pool and general maintenance skills required.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives
RESPONSIBILITIES:

Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention.
Maintain a warm, friendly, and positive demeanor at all times.
Assist in developing and implementing plans to maintain property, equipment, grounds and other assets in a safe and acceptable state of repair.
Ensure that room maintenance requests are handled in a prompt and courteous manner.
Implement preventative maintenance program for all hotel rooms, meeting spaces and equipment.
Ensure the hotel is in compliance with all local, state and federal laws.
Ensure all emergency and life safety equipment and systems are inspected, tested and certified per Marriott Hotel standards.
Assist in developing financial forecasts and actively participate in monthly profit/loss review meetings.
Adhere to annual budget for department.
Actively participate in energy conservation programs.
Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner.
Assist with the administration of all vendor contracts controlled by the engineering department.
Assist as necessary with special projects and renovations.
Participate in Emergency On-Call
Heavy work – Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
Attend all hotel required meetings and training's.
Participate in M.O.D. coverage as required.
Maintain regular attendance in compliance with Marriott Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing name tags.
Comply with Marriott Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Perform other duties as requested by management.

How to Apply:

Indeed.com or Company Website: commonwealthlodging.com

Application Website: https://commonwealthlodging.com/

Marriott Norfolk Waterside / Assistant Housekeeping Manager

The Assistant Housekeeping Manager supervises and coordinates activities of room attendant, house attendant, public area cleaners and floor supervisors. He / She assists in the managing and directing of the day–to–day operations of all Housekeeping and laundry functions. Participates in and enforces quality assurance for Housekeeping Department and department cost control measures. Should have an eye for detail and the ability to effectively deal with guests, other departments and housekeeping staff. Obtains list of vacant rooms to be cleaned immediately & list of prospective checkouts or discharges in order to prepare work assignments. Assigns team members their duties, and inspects work for conformance to prescribed standards of cleanliness

This industry functions seven (7) days a week, twenty-four (24) hours a day. Regular attendance in accordance with company standards is essential for success in this position.

EDUCATION & EXPERIENCE:

High School Graduate or General Education Degree (GED): or Work Equivalent
Computer skills required. Familiarity with Microsoft Office preferred. Experience with hotel systems is preferred
Previous experience in similar job role, or minimum 2 years’ experience as assistant executive housekeeper or supervisor
Previous guest/customer relations training preferred.
QUALIFICATIONS:

Good understanding of the English language.
Good communication skills both written and verbal.
Exert physical effort in lifting/transporting at least 50 pounds.
Push/pull carts and other equipment up to 250 pounds.
Endure various physical movements throughout the work areas.
Satisfactorily communicate with guests, management and co-workers to their understanding.
Work environment –Job involves working under variable temperature conditions and noise levels, in indoor and outdoor settings, and around fumes and/or odor hazards, dust and/or mite hazards, and chemicals.
Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing and have the ability to work a varied schedule that includes nights, weekends and holidays.

How to Apply:

Indeed.com or Company Website: commonwealthlodging.com

Application Website: http://commonwealthlodging.com

Marriott Norfolk Waterside / At Your Service Operator

The AYS Runner is a supportive position that consistently delivers amenities and requested items to hotel guests within brand standard delivery time. The AYS Runner will operate in the Guest Experience Platform (GXP) software to manage delivery time and coordinate requests from the AYS operator, Housekeeping Aid and Front Desk Agents. AYS Runner deliveries include but are not limited to, towels, bath amenities, coffee station supplies, paper products, pillows, water, and various other hotel guest requests.

In the time between specific guest requests, the AYS Runner will assist the AYS operator in daily duties, including checklist completion, telephone operating and arrival planning.

This industry functions seven (7) days a week, twenty-four (24) hours a day. Regular attendance in accordance with company standards is essential for success in this position.

EDUCATION & EXPERIENCE:

High School Graduate or General Education Degree (GED): or Work Equivalent
Experience in advanced maintenance skills and aptitude plus advanced skills all aspects of running an engineering department. Experience with modern building controls and maintenance, or any combination of education and experience which provides the above skills, knowledge and ability.
Computer skills required. Familiarity with Microsoft Office preferred. Experience with hotel systems such as MICROS is preferred
Methods, and materials used in general building maintenance, carpentry, plumbing, building and electrical units and HVAC. The use and repair of common tools and equipment used in general maintenance. Maintenance and repair of major facilities. Systems design and trouble-shooting. Journeyman skill level in the use of tools and equipment of the maintenance profession.
QUALIFICATIONS:

Good understanding of the English language.
Good communication skills both written and verbal.
Exert physical effort in lifting/transporting at least 50 pounds.
Push/pull carts and other equipment up to 250 pounds.
Endure various physical movements throughout the work areas.
Satisfactorily communicate with guests, management and co-workers to their understanding.
Work environment – All areas of the hotel.
Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing and have the ability to work a varied schedule that includes nights, weekends and holidays.
RESPONSIBILITIES:

Ensure all guest requests are entered and completed using the Guest Experience Platform (GXP) within brand standard time.
Ensure a friendly and cordial demeanor is presented during all guest interactions.
Resolve guest issues and or concerns when presented.
Communicate guest issues or concerns to the appropriate department if a solution cannot be presented immediately.
Other duties as assigned by department head manager(s).

How to Apply:

Indeed.com or Company Website: commonwealthlodging.com

Application Website: https://commonwealthlodging.com/

Marriott Norfolk Waterside / Banquet Line Cook

POSITION OVERVIEW: Line cooks prepare much of the food that comes out of the kitchen. They work under a head chef or sous chef, and each line cook is typically assigned a particular place on the line, such as the grill, stove or vegetable prep area. Other responsibilities are presentation and storage of menu items as designated by standard, recipes and health codes. Must be able to work weekends and late nights (some shifts end as late as 1 AM).

EDUCATION & EXPERIENCE:

High School Graduate or General Education Degree (GED): or Work Equivalent
Minimum of 1-2 years of experience in food and beverage is preferred.
· Previous guest/customer relations training preferred.

QUALIFICATIONS:

· Good understanding of the English language.

· Good communication skills both written and verbal.

· Exert physical effort in lifting/transporting at least 50 pounds.

· Push/pull carts and equipment up to 150 pounds.

· Endure various physical movements throughout the work areas.

· Satisfactorily communicate with guests, management and co-workers to their understanding.

· Work environment – Kitchen, restaurant, and all areas of the hotel. Job involves working under variable temperature conditions and noise levels, in indoor and outdoor settings

· Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing and have the ability to work a varied schedule that includes nights, weekends and holidays.

JOB RESPONSIBILITIES:

· Be in proper uniform, with nametag. Employees must wear flat, closed-toe non-slip shoes.

· Maintain positive guest relations at all times. Work to resolve guest complaints, ensuring guest satisfaction.

· Communicate effectively with guests as well as team members

· Maintain knowledge of all hotel features/services, hours of operation, room rates, special packages and promotions, daily house count and expected arrivals/departures and scheduled daily group activities.

· Maintain and strictly abide by State sanitation/Health regulations and Hotel requirements.

· Use all chemicals in accordance with OSHA regulations and hotel requirements.

· Meet with Head Cook/Sous Chef to review assignments, anticipated business levels, changes and other information pertinent to the job performance.

· Complete opening duties:
a) Set up work station with required tools, equipment and supplies.
b) Inspect the cleanliness and working condition of all tools, equipment and supplies.
c) Check production schedule and pars.
d) Establish priority items for the day.
e) Inform the Head Cook of any supplies that need to be requisitioned for the day's tasks.
f) Transport supplies from the Storeroom and stock in designated areas.

· Start prep work on items needed for the particular menu of the day.

· Organize all of the various prep items needed from different areas to ensure that all items are in place and ready for service.

· Inform the Chef of any shortages before the item runs out.

· Inform F&B service staff of 86'd items and amount of available menu specials throughout the meal period.

· Communicate any assistance needed during busy periods to the Chef to ensure optimum service to guests.

· Maintain proper storage procedures as specified by Health Department and Hotel requirements.

· Closing Duties:
a) Return all food items to the proper storage areas.
b) Wrap, cover, label and date all items being put away.
c) Straighten up and organize all storage areas.
d) Clean up and wipe down food prep areas, reach-ins/walk-ins, shelves.
e) Return all unused and clean utensils/equipment to the specified locations.
f) Turn off all equipment not needed for the next shift.

· Ability to describe all menu items, methods of preparation, and prices as needed. Works within policy to accommodate guest’s special food requests.

· Notifies supervisor of any guests’ needs or comments.

· Assists in handling emergencies in order to protect our guest and associates, and preserve the building and its systems during the emergency. Must act as quickly and responsibly as possible to return the building to its normal operating status.

· Responsible for knowing and abiding by all department, Commonwealth Lodging Management and hotel policies and procedures. As well as the brand standards, policies and procedures.

· This job description is not intended to provide a complete and comprehensive list of all job duties, requirements and responsibilities. Instead, it is provided as a general overview of the expectations for the position.

How to Apply:

Indeed.com or Company Website: commonwealthlodging.com

Application Website: https://commonwealthlodging.com/

Marriott Norfolk Waterside / Bartender Capo Capo Restaurant

POSITION OVERVIEW:

Provide courteous service following hotel standards while preparing alcoholic drinks for guests. Thorough knowledge of standard drink recipes and be able to mix them quickly and accurately. Bartender is responsible for checking the identification of all customers seated at bars to ensure that they meet the minimum drinking age. Take drink orders, serve drinks, and collect payment for drinks. Up-sell food and beverage by making well Informed and eloquent suggestions. Maintain a high standard of sanitation and cleanliness. Work to resolve guest challenges, ensuring guest satisfaction.

This industry functions seven (7) days a week, twenty-four (24) hours a day. Regular attendance in accordance with company standards is essential for success in this position.

EDUCATION & EXPERIENCE:

High School Graduate or General Education Degree (GED): or Work Equivalent
Computer skills required. Familiarity with Microsoft Office preferred. Experience with food & beverage (POS) Point of Sale System is preferred.
Minimum of 1-2 years of experience in food and beverage is preferred.
Previous cash handling experience is preferred.
· Previous training in liquor, wine and food service.

Certification in an alcohol awareness program.
Prefer previous guest/customer relations training.
QUALIFICATIONS:

· Minimum of 21 years of age to serve alcoholic beverages.

· Prefer 2 year’s experience as a Bartender or Barback.

· Knowledge of various drink recipes and beverage service standards.

· Good understanding of the English language.

· Good communication skills both written and verbal.

· Exert physical effort in lifting/transporting at least 50 pounds. Push/pull carts and other equipment up to 150 pounds.

· Endure various physical movements throughout the work areas.

· Satisfactorily communicate with guests, management and co-workers to their understanding.

· Work environment –Restaurant, and all areas of the hotel. Job involves working under variable temperature conditions and noise levels, in indoor and outdoor settings

· Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing and have the ability to work a varied schedule that includes nights, weekends and holidays.

JOB RESPONSIBILTIES:

· Be in proper uniform, with nametag. Employees must wear flat, closed-toe non-slip shoes.

· Maintain positive guest relations at all times. Work to resolve guest complaints, ensuring guest satisfaction.

Communicate effectively with guests as well as team members
Maintain knowledge of all hotel features/services, hours of operation, special packages and promotions, daily house count and expected arrivals/departures and scheduled daily group activities.
· Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.

· Monitor and maintain cleanliness, sanitation and organization of assigned work areas.

· Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.

· Prepare consumption report promptly according to specified procedures.

· Legibly complete bottle transfer slips and distribute accurately.

· Legibly document designated items on the spill sheet.

· Use all chemicals in accordance with OSHA regulations and hotel requirements.

· Maintain complete knowledge of all menu items, liquor brands, beers and non‐alcoholic selections available in the assigned outlet.

· Maintain knowledge of the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list.

· Maintain complete knowledge of designated glassware, ingredients, preparation method and garnishes for each drink.

· Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, menus, price range and dress code of assigned outlet.

· Greet guests and take their orders (food and beverage), utilizing suggestive/up‐selling techniques.

· Prepare all drink orders for guests according to outlet recipes.

· Answer outlet telephone within 3 rings, using correct greeting and telephone etiquette.

· Assist Barbacks and Cocktail Servers in their job functions to ensure smooth and efficient service to

guests.

· Assist with weekly/monthly/quarterly inventories.

Complete opening, closing and side duties as assigned
Maintain and secure a cash bank to perform job functions.
Obtain method of payment from guests (credit or cash)
Process all payments according to established hotel requirements, and Commonwealth Lodging Management cash handling S.O.P.’s
Maintain guest confidentiality at all times.
Assists in handling emergencies in order to protect our guest and associates, and preserve the building and its systems during the emergency. Must act as quickly and responsibly as possible to return the building to its normal operating status.
Responsible for knowing and abiding by all department, Commonwealth Lodging Management and hotel policies and procedures. As well as the brand standards, policies and procedures.
This job description is not intended to provide a complete and comprehensive list of all job duties, requirements and responsibilities. Instead, it is provided as a general overview of the expectations for the position.

How to Apply:

Indeed.com or Company Website: commonwealthlodging.com

Application Website: https://commonwealthlodging.com/

Marriott Norfolk Waterside / Bellman

POSITION: Bellman-Valet
DEPARTMENT: Front Office
SUPERVISOR: Front Office Manager/General Manager
POSITION OVERVIEW: The Bellman-Valet will assist guest with luggage during the arrival and departure
process. The Bellman-Valet is also responsible for parking and retrieving guest/visitor vehicles as they
arrive and depart from the hotel, courteously, safely and efficiently according to the hotel’s standards.
Within certain environments, his duties may overlap with those of the concierge.
This industry functions seven (7) days a week, twenty-four (24) hours a day. Regular attendance in
accordance with company standards is essential for success in this position.
EDUCATION & EXPERIENCE:
• High School Graduate or General Education Degree (GED): or Work Equivalent
• Computer skills required. Familiarity with Microsoft Office preferred. Experience with hotel
systems is preferred
• Prefer 1-2 years’ experience in hospitality industry in similar position.
• Previous guest/customer relations training preferred.
QUALIFICATIONS:
• Valid (state) drivers license.
• Good driving record.
• Good understanding of the English language.
• Good communication skills both written and verbal.
• Exert physical effort in lifting/transporting at least 50 pounds.
• Push/pull carts and other equipment up to 250 pounds.
• Endure various physical movements throughout the work areas.
• Provide excellent customer service and maintain a professional demeanor.
• Knowledge of the local area.
• Ability to suggestively sell.
• Satisfactorily communicate with guests, management and co-workers to their understanding.
• Work environment – lobby, and all areas of the hotel. Job involves working under variable
temperature conditions and noise levels, in indoor and outdoor settings
• Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing
and have the ability to work a varied schedule that includes nights, weekends and holidays.
JOB RESPONSIBILTIES:
• Be in proper uniform, with nametag.
• Maintain positive guest relations at all times. Work to resolve guest complaints, ensuring guest
satisfaction.
• Communicate effectively with guests as well as team members
• Maintain knowledge of all hotel features/services, hours of operation, room rates, special
packages and promotions, daily house count and expected arrivals/departures and scheduled
daily group activities.
• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment
only as intended.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Evaluate the staffing requirements and prepare work schedules weekly, adhering to budget
goals.
• Ensure that the Bell Desk is attended at all times; that all posting positions are maintained.
• Ensure staff's knowledge of hotel services, features and amenities.
• Answer Bell Desk telephone within 3 rings, using correct greeting and telephone etiquette.
• Document guest calls/requests for Bell Person assistance.
• Maintain security and accurate record of all guest room/vehicle keys issued to Bell/Door Staff.
• Assist Bell/Door Staff whenever necessary in performing all job functions.
• Coordinate group luggage requirements.
• Monitor and maintain the condition of lobby, hotel entrance, Bell Desk and luggage storage
areas.
• Assist Front Desk staff with guest room tours.
• Maintain all guest information and hotel occupancy status using hotel operating systems
• Maintain guest confidentiality at all times.
• Assists in handling emergencies in order to protect our guest and associates, and preserve the
building and its systems during the emergency. Must act as quickly and responsibly as possible
to return the building to its normal operating status.
• Responsible for knowing and abiding by all department, Commonwealth Lodging Management
and hotel policies and procedures. As well as the brand standards, policies and procedures.
• This job description is not intended to provide a complete and comprehensive list of all job
duties, requirements and responsibilities. Instead, it is provided as a general overview of the
expectations for the position.

How to Apply:

Indeed.com or Company Website: commonwealthlodging.com

Application Website: https://commonwealthlodging.com/

Marriott Norfolk Waterside / Breakfast Omelet Cook

The Omelette cook prepares food in accordance with production requirements and standard recipes and is most often assigned to work breakfast line stations.

· Meet with Head Cook/Sous Chef to review assignments, anticipated business levels, changes and other information pertinent to the job performance.

· Complete opening duties:
a) Set up work station with required tools, equipment and supplies.
b) Inspect the cleanliness and working condition of all tools, equipment and supplies.
c) Check production schedule and pars.
d) Establish priority items for the day.
e) Inform the Head Cook of any supplies that need to be requisitioned for the day's tasks.
f) Transport supplies from the Storeroom and stock in designated areas.

· Start prep work on items needed for the particular menu of the day.

· Organize all of the various prep items needed from different areas to ensure that all items are in place and ready for service.

· Inform the Chef of any shortages before the item runs out.

· Inform F&B service staff of 86'd items and amount of available menu specials throughout the meal period.

· Communicate any assistance needed during busy periods to the Chef to ensure optimum service to guests.

· Maintain proper storage procedures as specified by Health Department and Hotel requirements.

The starting time for this position is at 5:00 AM.

· Closing Duties:
a) Return all food items to the proper storage areas.
b) Wrap, cover, label and date all items being put away.
c) Straighten up and organize all storage areas.
d) Clean up and wipe down food prep areas, reach-ins/walk-ins, shelves.
e) Return all unused and clean utensils/equipment to the specified locations.
f) Turn off all equipment not needed for the next shift.

· Ability to describe all menu items, methods of preparation, and prices as needed. Works within policy to accommodate guest’s special food requests.

· Notifies supervisor of any guests’ needs or comments.

· Assists in handling emergencies in order to protect our guest and associates, and preserve the building and its systems during the emergency. Must act as quickly and responsibly as possible to return the building to its normal operating status.

How to Apply:

Indeed.com or Company Website: commonwealthlodging.com

Application Website: https://commonwealthlodging.com/

Marriott Norfolk Waterside / Breakfast Server

Job description
POSITION: Restaurant Server

DEPARTMENT: Food and Beverage

SUPERVISOR: Restaurant Supervisor/Food and Beverage Manager/Assistant General Manager/General Manager

POSITION OVERVIEW: The Position involves High Guest Contact and Presents the first point of contact to In Room dining for all guests. Takes guest orders via phone, Inputs Food and Beverage orders through (POS) Point of Sale System, coordinates guest amenities, and organizes guest table pick-ups on completion of meals in a timely manner. Up -sell Food and Beverage by making well Informed and eloquent suggestions. Collect Payments and Pay Gratuities. Maintain a high standard of sanitation and cleanliness.

QUALIFICATIONS:

• Must have good working knowledge of the English language - ability to read and comprehend instructions, short correspondence, and memos.

• Good verbal and written communication skills.

• Provide excellent customer service and maintain a professional demeanor.

• Compute basic arithmetic.

• Minimum 21 years of age to serve alcoholic beverages.

• High school graduate or equivalent vocational training certificate.

• Previous training in liquor, wine and food service.

• Certification in an alcohol awareness program.

JOB RESPONSIBILITIES:

• Accurately take guest orders by means of phone, ensure that guest name, room number, time of guest order and delivery timings are clearly registered. Follow established phone courtesy standards and actively sell food and beverage using up-selling techniques. Receive guest restaurant reservations.

• Input guest orders in (POS) Point of Sale System and issue guest check for each order. Ensure all special guest requests are very well explained to the kitchen via (POS) Point of Sale System. In case of guests with dietary restrictions inform the manager on duty and the Chef.

• Make knowledgeable, informed and articulate recommendations and suggestions regarding all menu items. Offer information on all menu items, beverage items and help guest with food and wine Pairings, advise guest with approximate time frame for preparation, delivery and answer any other general guest questions.

• Monitor guest orders and ensure that all guest orders are delivered within the quoted time. The Guest order tickets should have both what time the order was taken and the delivery time.

• Coordinate guest amenities with executive office and follow up with front desk and housekeeping of any room changes, cancelations, do not disturb rooms.

• Co-ordinate pick-up of guest trays and tables after completion of guest meals. Maintain the pick-up log and follow up for tray pick-ups.

• Assist service staff during peak times and help in coordinating and setting up tables for servers.

• Anticipate guests’ needs, respond promptly and acknowledge all guests, at all times.

• Maintain positive guest relations at all times.

• Resolve guest complaints, ensuring guest satisfaction.

• Complete opening side duties as assigned, some of which may include: a) Fold napkins. b) Set tables. c) Ensure a sufficient supply of all silverware, glassware and chinaware for service.

• Adhere to payment, cash handling and credit policies/procedures.

• Complete all closing reports as assigned and leave duty after reporting to Supervisor.

• This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.

How to Apply:

Indeed.com or Company Website: commonwealthlodging.com

Application Website: https://commonwealthlodging.com/

Marriott Norfolk Waterside / Busser Capo Capo Restaurant

POSITION: Busser
DEPARTMENT: Food and Beverage
SUPERVISOR: Restaurant Manager/Assistant General Manager/General Manager

POSITION OVERVIEW: The Position involves high guest contact, providing service to every guest in a professional, efficient and friendly manner. Busser organizes guest table pick-ups on completion of meals in a timely manner. Up-sell food and beverage by making well Informed and eloquent suggestions.
Maintain a high standard of sanitation and cleanliness to keep all tables and chairs neat and orderly at all times. Work to resolve guest challenges, ensuring guest satisfaction.

This industry functions seven (7) days a week, twenty-four (24) hours a day. Regular attendance in accordance with company standards is essential for success in this position.

EDUCATION & EXPERIENCE:

• High School Graduate or General Education Degree (GED): or Work Equivalent
• Minimum of 1-2 years of experience in food and beverage is preferred.

QUALIFICATIONS:

• Good understanding of the English language.
• Good communication skills both written and verbal.
• Carry a large oval tray with 6 covered dinners, approximately 20 pounds.
• Push/pull carts and other equipment up to 100 pounds.
• Endure various physical movements throughout the work areas.
• Satisfactorily communicate with guests, management and co-workers to their understanding.
• Work environment – restaurant, and all areas of the hotel. Job involves working under variable temperature conditions and noise levels, in indoor and outdoor settings
• Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing and have the ability to work a varied schedule that includes nights, weekends and holidays.

JOB RESPONSIBILTIES:

• Be in proper uniform, with nametag. Employees must wear flat, closed-toe non-slip shoes.
• Maintain positive guest relations at all times. Work to resolve guest complaints, ensuring guest satisfaction.
• Communicate effectively with guests as well as team members
• Maintain knowledge of all hotel features/services, hours of operation, room rates, special packages and promotions, daily house count and expected arrivals/departures and scheduled daily group activities.

• Assist food servers in serving and traying orders.
• Ensure bussed dished are placed in dish area neat and orderly in order to expedite dishwashing.
• Run room service orders as needed.
• Assist in setting up, breaking down and servicing of banquets.
• Mop the wait station daily.
• Complete tray runs regularly.
• Rest the tables neatly according to set procedures and requirements.
• Perform all side work according to posted duties.
• Discard any remaining food portions left on tables or on trays.
• Use all chemicals in accordance with OSHA regulations and hotel requirements.
• Ability to describe all menu items, methods of preparation, and prices as needed. Works within policy to accommodate guest’s special food requests.
• Notifies supervisor of any guests’ needs or comments.
• Assists in handling emergencies in order to protect our guest and associates, and preserve the building and its systems during the emergency. Must act as quickly and responsibly as possible to return the building to its normal operating status.

• Responsible for knowing and abiding by all department, Commonwealth Lodging Management and hotel policies and procedures. As well as the brand standards, policies and procedures.

• This job description is not intended to provide a complete and comprehensive list of all job duties, requirements and responsibilities. Instead, it is provided as a general overview of the expectations for the position.

How to Apply:

Indeed.com or Company Website: commonwealthlodging.com

Application Website: https://commonwealthlodging.com/

Marriott Norfolk Waterside / Front Desk Agent

POSITION: Front Desk Representative
DEPARTMENT: Front Office
SUPERVISOR: Front Office Manager/Assistant General Manager/ General Manger

POSITION OVERVIEW:

The position involves high guest contact and presents the first point of contact for all of our guests.
The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, and handles all special requests for services or information, in accordance with standard policies and procedures. Maintain positive guest relations at all times. Work to resolve guest challenges, ensuring guest satisfaction.

This industry functions seven (7) days a week, twenty-four (24) hours a day. Regular attendance in accordance with company standards is essential for success in this position.

EDUCATION & EXPERIENCE:

• High School Graduate or General Education Degree (GED): or Work Equivalent
• Computer skills required. Familiarity with Microsoft Office preferred.
• Experience with hotel property management systems is preferred
• Minimum of 1-2 years of experience as a Guest Service Agent is preferred.
• Previous cash handling experience is preferred.

QUALIFICATIONS:

• Good understanding of the English language.
• Good communication skills both written and verbal.
• Exert physical effort in lifting/transporting at least 25 pounds.
• Push/pull carts and other equipment up to 100 pounds.
• Endure various physical movements throughout the work areas.
• Work environment – front office, and all areas of the hotel. Job involves working under variable temperature conditions and noise levels, in indoor and outdoor settings
• Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing and have the ability to work a varied schedule that includes nights, weekends and holidays.
• Provide excellent customer service and maintain a professional demeanor.
• Knowledge of the local area.
• Ability to suggestively sell.

RESPONSIBILITIES:

• Be in proper uniform, with nametag.
• Maintain positive guest relations at all times. Work to resolve guest complaints, ensuring guest satisfaction.
• Communicate effectively with guests as well as team members
• Maintain knowledge of all hotel features/services, hours of operation, room rates, special packages and promotions, daily house count and expected arrivals/departures and scheduled daily group activities.

• Be familiar with all local attractions/activities to respond to guest inquiries accurately.
• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
• Answer telephone within 3 rings, using correct greeting and telephone etiquette.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Verify guest information upon arrival and departure
• Communicate pertinent guest information to designated departments (i.e., special requests, amenity delivery).
• Maintain and secure a cash bank to perform job functions.
• Obtain method of payment from guests (credit or cash)
• Resolve discrepancies on the room status report with Housekeeping.
• Process all payments according to established hotel requirements, and Commonwealth Lodging

Management cash handling S.O.P.’s
• Maintain all guest information and hotel occupancy status using hotel operating systems
• Maintain guest confidentiality at all times.
• Assists in handling emergencies in order to protect our guest and associates, and preserve the building and its systems during the emergency. Must act as quickly and responsibly as possible to return the building to its normal operating status.

• Responsible for knowing and abiding by all department, Commonwealth Lodging Management and hotel policies and procedures. As well as the brand standards, policies and procedures.

• This job description is not intended to provide a complete and comprehensive list of all job duties, requirements and responsibilities. Instead, it is provided as a general overview of the expectations for the position.

How to Apply:

Indeed.com or Company Website: commonwealthlodging.com

Application Website: https://commonwealthlodging.com/

Marriott Norfolk Waterside / Host-Hostess (AM)

Job description
POSITION: Host/Hostess
DEPARTMENT: Food and Beverage
SUPERVISOR: Restaurant Supervisor/ F&B Manager/Assistant General Manager/General Manager

POSITION OVERVIEW: The Position involves high Guest Contact and presents the first point of contact to our guests in the restaurant. Courteously greet and escort guests to tables and assist in seating, ensuring hotel standards of service. Assist in preparing the restaurant for service and maintaining the cleanliness of the room at all times. Take reservations and maintain reservation book. Assist in monitoring the guests needs and all phases of the operation. Work to resolve guest challenges, ensuring guest satisfaction.

EDUCATION & EXPERIENCE:

• Computer skills required. Familiarity with Microsoft Office preferred. Experience with food
& beverage (POS) Point of Sale System is preferred.

• Previous cash handling experience is preferred.
• Prefer 1-year experience in similar position/customer service working with the general public.

QUALIFICATIONS:

• Good understanding of the English language.
• Good communication skills both written and verbal.
• Exert physical effort in lifting/transporting at least 25 pounds.
• Push/pull carts and other equipment up to 100 pounds.
• Endure various physical movements throughout the work areas.
• Work environment –Restaurant, Kitchen/Stewarding service areas. Job involves working under variable temperature conditions and noise levels, in both outdoor and indoor settings
• Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing and have the ability to work a varied schedule that includes nights, weekends and holidays.
• Provide excellent customer service and maintain a professional demeanor.
• Ability to suggestively sell.

JOB RESPONSIBILTIES:

• Be in proper uniform, with nametag. Employees must wear flat, closed-toe non-slip shoes.
• Maintain positive guest relations at all times. Work to resolve guest complaints, ensuring guest satisfaction.
• Communicate effectively with guests as well as team members
• Maintain knowledge of all hotel features/services, hours of operation, room rates, special packages and promotions, daily house count and expected arrivals/departures and scheduled daily group activities.

• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.

• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Maintain complete knowledge of menu items, specials, liquor brands, beers and non-alcoholic selections available in the Restaurant. As well as table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the Restaurant.

• Be familiar with the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list.

• Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.

• Prepare station chart and assign stations to staff following departmental procedures.
• Process all payments according to established hotel requirements, and Commonwealth Lodging

Management cash handling S.O.P.’s
• Inspect condition and cleanliness of menus and wine lists; ensure designated amounts are available.

Update menus and wine lists as changes occur.
• Inspect tables and stations, ensuring that all set ups meet the department standards. Check throughout meal period. Relay deficiencies to respective personnel and follow up on corrections.
• Answer restaurant telephone courteously and within 3 rings as specified in departmental standards.
• Take, record and confirm restaurant reservations/cancellations as specified in departmental standards.
• Escort guests to tables and assist in seating at tables; present menus and extend congeniality’s in accordance to department guidelines.
• Communicate V.I.P. arrivals and special requests to designated personnel for follow up.
• Minimum 18 years of age to serve alcoholic beverages (if applicable)
• Assists in handling emergencies in order to protect our guest and associates, and preserve the building and its systems during the emergency. Must act as quickly and responsibly as possible to return the building to its normal operating status.

• Responsible for knowing and abiding by all department, Commonwealth Lodging Management and hotel policies and procedures. As well as the brand standards, policies and procedures.

• This job description is not intended to provide a complete and comprehensive list of all job duties, requirements and responsibilities. Instead, it is provided as a general overview of the expectations for the position.

How to Apply:

Indeed.com or Company Website: commonwealthlodging.com

Application Website: https://commonwealthlodging.com/

Marriott Norfolk Waterside / Host-Hostess Capo Capo Restaurant

POSITION: Host/Hostess
DEPARTMENT: Food and Beverage
SUPERVISOR: Restaurant Supervisor/ F&B Manager/Assistant General Manager/General Manager

POSITION OVERVIEW: The Position involves high Guest Contact and presents the first point of contact to our guests in the restaurant. Courteously greet and escort guests to tables and assist in seating, ensuring hotel standards of service. Assist in preparing the restaurant for service and maintaining the cleanliness of the room at all times. Take reservations and maintain reservation book. Assist in monitoring the guests needs and all phases of the operation. Work to resolve guest challenges, ensuring guest satisfaction.

EDUCATION & EXPERIENCE:

• Computer skills required. Familiarity with Microsoft Office preferred. Experience with food
& beverage (POS) Point of Sale System is preferred.

• Previous cash handling experience is preferred.
• Prefer 1-year experience in similar position/customer service working with the general public.

QUALIFICATIONS:

• Good understanding of the English language.
• Good communication skills both written and verbal.
• Exert physical effort in lifting/transporting at least 25 pounds.
• Push/pull carts and other equipment up to 100 pounds.
• Endure various physical movements throughout the work areas.
• Work environment –Restaurant, Kitchen/Stewarding service areas. Job involves working under variable temperature conditions and noise levels, in both outdoor and indoor settings
• Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing and have the ability to work a varied schedule that includes nights, weekends and holidays.
• Provide excellent customer service and maintain a professional demeanor.
• Ability to suggestively sell.

JOB RESPONSIBILTIES:

• Be in proper uniform, with nametag. Employees must wear flat, closed-toe non-slip shoes.
• Maintain positive guest relations at all times. Work to resolve guest complaints, ensuring guest satisfaction.
• Communicate effectively with guests as well as team members
• Maintain knowledge of all hotel features/services, hours of operation, room rates, special packages and promotions, daily house count and expected arrivals/departures and scheduled daily group activities.

• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.

• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Maintain complete knowledge of menu items, specials, liquor brands, beers and non-alcoholic selections available in the Restaurant. As well as table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the Restaurant.

• Be familiar with the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list.

• Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.

• Prepare station chart and assign stations to staff following departmental procedures.
• Process all payments according to established hotel requirements, and Commonwealth Lodging

Management cash handling S.O.P.’s
• Inspect condition and cleanliness of menus and wine lists; ensure designated amounts are available.

Update menus and wine lists as changes occur.
• Inspect tables and stations, ensuring that all set ups meet the department standards. Check throughout meal period. Relay deficiencies to respective personnel and follow up on corrections.
• Answer restaurant telephone courteously and within 3 rings as specified in departmental standards.
• Take, record and confirm restaurant reservations/cancellations as specified in departmental standards.
• Escort guests to tables and assist in seating at tables; present menus and extend congeniality’s in accordance to department guidelines.
• Communicate V.I.P. arrivals and special requests to designated personnel for follow up.
• Minimum 18 years of age to serve alcoholic beverages (if applicable)
• Assists in handling emergencies in order to protect our guest and associates, and preserve the building and its systems during the emergency. Must act as quickly and responsibly as possible to return the building to its normal operating status.

• Responsible for knowing and abiding by all department, Commonwealth Lodging Management and hotel policies and procedures. As well as the brand standards, policies and procedures.

• This job description is not intended to provide a complete and comprehensive list of all job duties, requirements and responsibilities. Instead, it is provided as a general overview of the expectations for the position.

How to Apply:

Indeed.com or Company Website: commonwealthlodging.com

Application Website: https://commonwealthlodging.com/

Marriott Norfolk Waterside / Housekeeping Inspector

Our Housekeeping Inspector position involves high guest contact, providing service to every guest in a professional, efficient and friendly manner. You will lead housekeeping functions on assigned shifts to ensure the cleaning and upkeep of hotel rooms according to established standards, as well as to achieve effective and efficient supervision of staff. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensure the confidentiality and security of all guest rooms. Work with the Executive Housekeeper on special projects as assigned.
This industry functions seven (7) days a week, twenty-four (24) hours a day. Regular attendance in accordance with company standards is essential for success in this position.

QUALIFICATIONS:
• Good understanding of the English language.
• Good communication skills both written and verbal.
• Exert physical effort in lifting/transporting at least 25 pounds.
• Push/pull carts and other equipment up to 125 pounds.
• Endure various physical movements throughout the work areas.
• Satisfactorily communicate with guests, management and co-workers to their understanding.
• Work environment – Guest Rooms, Guest and Service Corridors, Housekeeping Office. Job involves working under variable temperature conditions and noise levels, in indoor settings, and around fumes and/or odor hazards, dust and/or mite hazards, bio hazards and chemicals.
• Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing and have the ability to work a varied schedule that includes nights, weekends and holidays.
• Knowledge of proper cleaning techniques, requirements and use of equipment
• Knowledge of proper chemical handling
• Must be able to reach above head and shoulder height to perform job duties.
JOB RESPONSIBILITIES:
• Be in proper uniform, with name tag.
• Maintain positive guest relations at all times. Work to resolve guest complaints, ensuring guest satisfaction.
• Communicate effectively with guests as well as team members
• Maintain knowledge of all hotel features/services, hours of operation, room rates, special packages and promotions, daily house count and expected arrivals/departures and scheduled daily group activities.
• Be familiar with all local attractions/activities to respond to guest inquiries accurately.
• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
• Use all chemicals in accordance with OSHA regulations and hotel requirements.
• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Verify room status on A.M. report; report discrepant rooms; prioritize and update status of check-out rooms.
• Coordinate breaks for assigned staff.
• Prepare and distribute assignment sheets to assigned staff and review priorities.
• Assign designated guest room keys to assigned staff. Maintain accurate record of such and ensure security of keys.
• Inspect supply levels of floor closets. Assign designated personnel to rectify any deficiencies.
• Check Room Attendant's carts for proper supplies, neatness, cleanliness and mechanical problems.
• Inspect rooms cleaned by assigned Room Attendants, using designated checklist. Directly contact Room Attendant and relay any deficiencies to be corrected.
• Check vacant rooms, verify status and update status of discrepant rooms throughout the shift.
• Inspect public areas/bathrooms, fitness center, pool area, offices and service areas after being cleaned by Floor/Lobby Attendants, using designated checklists. Directly contact respective personnel and relay any deficiencies to be corrected.
• Conduct training of staff as assigned.
• Complete all paperwork and closing duties before leaving. Review status of assignments and any follow-up action with manager and/or on-coming supervisor.
• Maintain guest confidentiality at all times.
• Assists in handling emergencies in order to protect our guest and associates, and preserve the building and its systems during the emergency. Must act as quickly and responsibly as possible to return the building to its normal operating status.
• Responsible for knowing and abiding by all department, Commonwealth Lodging Management and hotel policies and procedures. As well as the brand standards, policies and procedures.
• This job description is not intended to provide a complete and comprehensive list of all job duties, requirements and responsibilities. Instead, it is provided as a general overview of the expectations for the position.
EDUCATION & EXPERIENCE:
• High School Graduate or General Education Degree (GED): or Work Equivalent
• Computer skills required. Familiarity with Microsoft Office preferred. Experience with hotel systems is preferred
• Minimum of 2 years of experience as a Room Attendant
• Prefer previous experience as Housekeeping Supervisor

How to Apply:

Indeed.com or Company Website: commonwealthlodging.com

Application Website: https://commonwealthlodging.com/

Marriott Norfolk Waterside / Lead Server Capo Capo Restaurant

Overview
The Lead Server is an integral member of the restaurant team that creates distinctively different and authentic experiences for our guests. He/she is responsible for greeting guests, taking orders, serving food and beverages, and checking on guest satisfaction.

Responsibilities

Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position.
Have a thorough knowledge of menus and current specials in applicable outlets.
Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.
Pre-bus all tables removing soiled dishes after each course.
Be familiar with the operation of the P.O.S system.
Perform cashiering functions by closing checks and preparing end of shift paperwork.
Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist.
Ensure that tables and side stands are kept stocked, tidy and clean.
Keep all beverages at least ¾ full (coffee, tea, soda, water, and lemonade).
Breakdown trays of soiled dishes and linen in the dishroom according to established standards.
Consistently upsell food, beverage and promotional items to guests.
Receive and deliver food and beverage orders and collect payment.
Ensure overall guest satisfaction.
High School diploma or equivalent and/or experience in a hotel or a related field preferred.
Flexible and long hours sometimes required.
Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Must be able to maneuver throughout the dining area while carrying full trays of food & beverages.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Perform other duties as requested by management.
Maintain a friendly and warm demeanor at all times.

How to Apply:

Indeed.com or Company Website: commonwealthlodging.com

Application Website: https://commonwealthlodging.com/

Marriott Norfolk Waterside / Restaurant Supervisor (AM)

Position: Restaurant Supervisor

Department: Food & Beverage

Manager: Director of Food & Beverage, Restaurant Manager

POSITION OVERVIEW: The Food & Beverage Supervisor is responsible for planning and supervising the dining arrangements at the hotel. The Food & Beverage Supervisor assists in overseeing the food and beverage operations to provide good quality service, food and beverage presentation and guest experience.

Oversee the day to day operations of the Restaurant & Bar
Ensure staff receive proper training on quality and service standards and have the tools & equipment to effectively carry out their job functions
Achieve and maintain budgeted revenues as instructed by the Director of Food & Beverage
Maintain labor cost to meet or exceed budget through effective staff and labor management
Train staff in operational standards and follow-up on that training to ensure levels of service are maintained
Establish and achieve quality and guest satisfaction goals
Maintain food and liquor costs
Maintain a floor presence during needed meal periods to ensure optimal guest service
Conduct routine brand standard audits designed to ensure optimal service execution
Complete additional duties as assigned by hotel leadership
Other duties as assigned
JOB REQUIREMENTS

Must be able to speak, read, write and understand the primary language(s) used in the workplace
Requires good communication skills, both verbal and written
Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing and have the ability to work a varied schedule that includes nights, weekends and holidays.
Professional appearance and manner, good character to work in a fast-paced team
Exert physical effort in lifting/transporting at least 50 pounds
Able to work extended periods of time standing up
Push/pull carts and other equipment up to 100 pounds.
Endure various physical movements throughout the work areas.
Satisfactorily communicate with guests, management and co-workers to their understanding.
This job description is not intended to provide a complete and comprehensive list of all job duties, requirements and responsibilities. Instead, it is provided as a general overview of the expectations for the position.

How to Apply:

Indeed.com or Company Website: commonwealthlodging.com

Application Website: https://commonwealthlodging.com/

Marriott Norfolk Waterside / Server Assistant Capo Capo Restaurant

The Server Assistant/Food Runner is responsible for working with the expo to assure prompt delivery of the food that is ready in the "hot" and "cold" windows in the kitchen. The Server Assistant/Food Runner is responsible for delivery to the tables in the Food & Beverage Outlet . The Server Assistant/Food Runner and expo work both together and independently to assure that every plate looks correct and to deliver hot/cold food in a timely manner to the guests in all outlets. The Server Assistant/Food Runner together with the service staff is responsible for bringing any additional items the guests need to complete their meal.

Essential Functions

Checks each plate of food to be correct as ordered by the guest
Makes sure all condiments are accompanying each order
Assures that every item on the order is ready and on the tray together
Works diligently to avoid breakage and loss
Notifies server of guest needs
Completes all opening, on-going and closing side work and manager on duty as signed off on work
Stocks/restocks appropriate linens for service
Stocks/restocks work stations with appropriate plates and saucers, etc
Informs server of any potential guest issues
Provides general resort information for guests
Qualifications

Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it's also a lot of fun!
Experience. Previous experience passionately providing service to others. Excellent phone skills needed.
People Person. The best part of serving others is creating experiences for them that go beyond the expected.
Great communicator. Providing amazing experiences requires the ability to communicate to any guest, client or associate.
Must be able to push/pull up to 100 pounds.
A qualified applicant is a "people person" who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.

How to Apply:

Indeed.com or Company Website: commonwealthlodging.com

Application Website: https://commonwealthlodging.com/

Goldkey|PHR / All positions

We are hiring for positions in our three Restaurant Outlets as well as throughout the hotel.

Salary Range: Hourly/Salary rate based on experience

How to Apply:

Go to www.goldkeyphr.com/careers to see what positions are available and apply to simply stop by our HR office located at 100 E. Main Street.

Application Email: hr@themainnorfolk.com

Application Website: http://www.goldkeyphr.com/careers

Submit A Job

If you are a business located Downtown, you are eligible to submit available job opportunities here for Downtown Norfolk Council to help market and promote as part of our Downtown is Hiring! marketing initiative. If you have any questions or suggestions, please contact Jessica Kliner at 757-452-6592 or email jkliner@downtownnorfolk.org.

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